Terms and conditions
Tinhela610 is an off-the-grid wilderness retreat sanctuary.
By signing this document or by purchasing your stay at TINHELA610 you are agreeing to all Terms and Conditions stated below. The Terms and Conditions laid down below apply to any person or guest that has a commercial relation with TINHELA610.
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OFF-THE-GRID: We are totally independent. We make our own energy through our 65 solar panels and heat our water by photovoltaic panels on our roof. We have our own water source for all usages. We also have two pure, natural water sources that pass through our land along with the Tinhela river. We heat our buildings with a biomass unit via wood pellets. This acts as a central heating system. We have no black waters or sewage as we have compost toilets (two gas burning toilets and two dry compost toilets). Thus, what you put down any drain must be biodegradable! Poo is burnt in the gas toilets and composted in the dry toilets. Pee is broken down naturally in our plant-based treatment system.
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WILDERNESS RETREAT SANCTUARY: We are in a natural rocky terrain at 700m. Many natural species of plants, rocks and minerals, insects, birds and animals all live in a biodiverse system that was somewhat shaken in 2022 by wildfires that spread across our region. Today, the earth is renewed and life returns, even stronger. The air here is extremely pure—as proof, only the lichen grows on the green oak trees when this is true. The river and source waters are clean. There are trout and other fish in these water sources.
Wildlife seen at Tinhela610: many varieties of nesting birds, herons, otters, foxes, wildcats, wolves… not seen yet but they are around: owls, deer, eagles and wild boars!
We ask you to respect this natural biodiversity. Notice everything around you and breathe in the pure air.
As a guest at Tinhela610 we kindly ask you to respect our conditions below:
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You must be of sound mind and body. The terrain of Tinhela610 is rocky and with different grades of slope, thus tricky to walk. Our land stretches over 1 hectare so sometimes you may need to walk 10 minutes to go to the movement platform or over to the glamping tent in FairyLand. If you have any difficulties to walk then you must not come.
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Bring ECOLOGICAL toothpaste! We provide the proper soap and shampoo that do not hurt our delicate bio-plant water treatment system. It is imperative that you bring your own ecological toothpaste and try to use only ecological skin care products. We sell a natural skin care line on-site if needed.
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Talk quietly. Observe silence when asked. Notice the sounds of nature.
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Do not make ANY fires. Only the staff of T610 will make fires in the firepit, BBQ and sauna.
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When walking on the property and lands around ours, please do not pick flowers or plants. Leave the stones. Be quiet and observe the wildlife.
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What you bring in you bring out. Do not leave things here. Do not litter. Put your waste in the proper bins.
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Upon arrival, your beds are made and your linen (bath/hand towels, bathrobe and swimming/sauna towel) provided. We ask that you take care of these items and that when you leave, please put all dirty linens into the provided laundry bag.
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You have full access to the Tinhela610 facilities (Mill Be, Movement Platform, Meditation Alcove, Fairyland, Field of Dreams, the three hammocks and the land around us). You will have access to the dining room only during meal times. There is no access to the kitchen. The permaculture gardens are accessed only with a staff member.
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Smoking is permitted in one designated place that will be shown to you. Please only smoke there and place cigarette butts in the container.
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Cell Phones/Computers: Most telephone services have a connection here. Please use your telephone quietly in your room. Do not walk outside talking on the phone. Try to use it less! It is possible to work on your computer in your room with your own hotspot connection. If you are here on a group retreat, it is best to limit any phone and computer usage.
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Try to live without your phone and social media. You do not need to take pictures of everything. Try instead to live it and seal your memories through sight, sound, smell, touch and taste.
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Respect the privacy of others.
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You are responsible for any damages you make on the property. Tinhela610 has the right to ask you to leave if you behave improperly, disturb others, or cause damage. If asked to leave, you will not receive any compensation.
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If you have any questions please see your Retreat Leader or a T610 employee.
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Travel Arrangements
All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. If you arrive earlier than the first day of the retreat you will be responsible for your accommodation and transfers. A valid passport is required if you are leaving your home country to attend the retreat.
Bookings and Confirmed Bookings
Reservations can be done via email or by telephone. Non-confirmed or unanswered inquiries are not guaranteed reservations and are subject to availability. Guaranteed reservations require an email confirmation with confirmed reservation details received from us. No contract will exist between you and TINHELA610 until we receive the deposit of the required services.
All bank charges are for the customer account. Should the deposit or balance of payment not be received within the specified time frame, Tinhela610 reserves the right to cancel your booking(s) and charge applicable cancellation fees.
Payments
All prices and payments are in Euros. No other currencies will be accepted. When booking, you will be offered to pay:
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Via EFT (Electronic Fund Transfer): A non-refundable deposit can be made to secure your reservation with emailed bank confirmation within 24 hours. We will email you our banking details on request. The amount of the deposit will be communicated to you.
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Balance due is payable 45 days prior to arrival and is non-refundable thereafter.
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If your booking is made within 30 days of the retreat date, then the full amount is payable.
Cancellations by Guests
Should a booking be canceled, cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation and have acknowledged it. If you cancel your retreat:
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The deposit to reserve your place is non-refundable.
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45 days or fewer prior to the retreat date, Tinhela610 Ltd will retain 100% of the amount paid.
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There are no refunds available for any reason including, but not limited to: weather, natural disaster, acts of terrorism, flight delays or cancellation, health conditions, medical, personal, family, work emergencies, or change of mind.
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In the event that a refund is warranted, it will be returned net of bank charges and/or transaction fees.
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If you need to cancel your retreat you may find another person to take your place with a €50 handling fee.
Cancellations by Tinhela610
We reserve the right to cancel a retreat, in which case we will offer a full refund of all money paid within 20 working days.
Important: if you are attending a retreat, please confirm that the retreat has reached minimum capacity before purchasing your airline tickets. Flights, accommodation costs and general travel expenses will NOT be reimbursed if we cancel. Travel insurance is highly recommended to prevent financial loss.
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Liability and Insurance
Travel insurance is not included in the retreat price and is highly recommended. Tinhela610 cannot be held responsible for any loss, accidents or injuries within or outside the premises. All guests are advised to have their own life and travel insurance. Tinhela610 reserves the right to remove a participant for disruptive behavior, without refund. Guests are liable for any damage to property, nature, or belongings.
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Health
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Please advise us of any health conditions before you book. If you experience any injury or discomfort during the retreat, stop immediately and consult us. Failure to disclose health conditions may result in cancellation without reimbursement.
Amendments
Occasionally, changes may have to be made to a retreat at the last minute (e.g. teacher change, class times), which we reserve the right to do.
Our Liability to You
We do not accept any liability for cancellations, delays or changes caused by war, terrorism, civil strife, industrial action, natural disaster, technical problems, unforeseen changes, or other events beyond our control. We are not liable for injuries, medical or psychiatric conditions, or loss/damage to personal property. We are not responsible for Covid-related illness or consequences.
Complaints
If you have any problems during your retreat, please inform a member of TINHELA610 immediately and they will try to find a solution. We cannot guarantee the gender ratio or behavior of other guests.
Data Privacy
We will treat all personal data and identification documents in accordance with Regulation (EU) 2016/679 (GDPR). All data is used strictly within the scope of our contract and will not be shared with third parties.
Your Signature below assures your acceptance of all the Tinhela610 Manifesto & Terms/Conditions.
NAME: ____________________
ADDRESS: ____________________
PASSPORT N°: ____________________
COUNTRY: ____________________
DATE of STAY: ____________________
SIGNATURE: ____________________
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